A person who is so busy with business can completely forget about a promised letter, for example, a reply. What phrases should you choose so as not to offend a person and at the same time be literate? About business correspondence - further. Business correspondence. Rules for addressing, apologizing, refusing First of all, a letter should begin with words of greeting. According to the rules of the Ukrainian language, it is customary to write "good day". The word "good"...